Terms of service

These Terms of Service govern your use of the Liftyourcars.shop website and your purchase of products from Lift Your Cars.

By using our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.

1. About Us

Lift Your Cars
155 Denton St
Carlisle, CA2 5HB
United Kingdom

Email: Support@Liftyourcars.shop
Phone: +44 1228 511387
Website: Liftyourcars.shop

Throughout these Terms, "we", "us", "our" and "Lift Your Cars" refer to the business operating Liftyourcars.shop.

"Customer", "you" and "your" refer to the person using our website or purchasing our products.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with the security or operation of the website

  • Copy, reproduce or misuse our website content without permission

  • Provide false or misleading information when placing an order

  • Use our website in a way that could damage, disable or impair its operation

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers or website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions and other information displayed on our website are accurate and up to date.

However, minor variations in appearance, colour, packaging or presentation may occur.

Product images are provided for illustration and product identification. Where specifications are provided by a manufacturer or supplier, those specifications may be subject to change.

Nothing in this section limits your statutory rights where a product does not conform to the contract.

4. Product Suitability and Installation

Products sold through Lift Your Cars may be intended for specific vehicles, applications, environments or installation requirements.

Before purchasing, you are responsible for checking that the product is suitable for your intended application and vehicle where applicable.

Where a product requires professional installation, we recommend that installation is carried out by a suitably qualified and competent professional.

You should always follow the manufacturer's installation, operating, maintenance and safety instructions.

Failure to install, operate or maintain a product in accordance with applicable instructions may affect its performance and may affect remedies where permitted by law.

Nothing in these Terms limits any rights you have under applicable consumer law.

5. Prices

All prices displayed on our website are in British pounds sterling (GBP) unless otherwise stated.

We take reasonable care to ensure that prices are accurate. If we discover an obvious pricing error before accepting your order, we may contact you to confirm whether you wish to proceed at the correct price.

If an order has already been paid for and we cannot fulfil it because of a genuine pricing or availability error, we will provide an appropriate refund.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable

  • There is an obvious pricing or listing error

  • We reasonably suspect fraudulent or unauthorised activity

  • We are unable to verify required order information

  • We are unable to fulfil the order for reasons outside our reasonable control

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

7. Payment

Payment must be successfully completed before an order can be processed and dispatched.

Payments may be processed through third-party payment providers available at checkout.

We do not have access to your complete payment card details where those details are processed directly by the relevant payment provider.

8. Delivery

We currently ship within the United Kingdom only.

We offer free standard shipping on eligible orders.

Our estimated handling time is 1–3 business days.

Our estimated delivery time is generally 1–2 business days after dispatch, subject to the carrier and circumstances outside our reasonable control.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Delays may occur due to circumstances such as carrier disruption, severe weather, public holidays, technical problems or other events outside our reasonable control.

9. Returns and Refunds

We offer free returns within 60 days of delivery for eligible products.

Our Return and Refund Policy provides further information about the return process, refunds, faulty products and cancellations.

Nothing in our returns policy or these Terms limits your statutory rights under UK consumer law.

For online purchases, applicable UK consumer law may provide a statutory cancellation period in addition to our voluntary 60-day return policy.

10. Faulty or Misdescribed Products

If a product is faulty, defective, not as described or otherwise does not conform to the contract, you may have statutory rights under applicable UK consumer law.

Depending on the circumstances, these rights may include repair, replacement, price reduction or refund.

Please contact us at Support@Liftyourcars.shop if you believe you have received a faulty or incorrect product.

We will deal with your request in accordance with applicable law.

11. Your Responsibilities

You are responsible for:

  • Providing accurate billing and delivery information

  • Providing a valid email address and telephone number where requested

  • Checking product specifications before purchase

  • Using products safely and in accordance with applicable instructions

  • Ensuring that products are suitable for your intended use

  • Taking reasonable care of products while they are in your possession

You should not use any vehicle lifting equipment beyond its specified capacity or outside its intended purpose.

12. Intellectual Property

Unless otherwise stated, the content on Liftyourcars.shop, including text, graphics, logos, photographs, designs, product descriptions and other materials, is owned by or licensed to Lift Your Cars.

You may access and use the website for personal and legitimate purchasing purposes.

You must not reproduce, distribute, modify, copy, republish or commercially exploit our website content without our prior written permission, except where permitted by law.

13. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, technology providers, analytics services and other Shopify-related services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for services or websites operated independently by third parties, except where responsibility cannot legally be excluded.

14. Website Availability

We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or error-free.

We may temporarily suspend or modify the website for maintenance, security updates, technical issues or other operational reasons.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or limits your statutory consumer rights or our liability for matters that cannot legally be excluded or limited.

Subject to the above, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your legal rights in relation to faulty, defective, misdescribed or otherwise non-conforming products.

16. Events Outside Our Control

We will not be responsible for delays or failures caused by events beyond our reasonable control.

Such events may include:

  • Severe weather

  • Natural disasters

  • Transport or carrier disruption

  • Strikes or industrial disputes

  • Government action

  • War or civil emergencies

  • Major technical failures

  • Internet or telecommunications failures

  • Other circumstances beyond our reasonable control

Where such an event affects your order, we will take reasonable steps to minimise the impact and communicate with you where appropriate.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.

The latest version will be published on this page with the updated date shown at the top.

Changes will not affect rights that have already accrued under an existing contract unless permitted by law.

19. Governing Law

These Terms are governed by the laws applicable in England and Wales, subject to any mandatory consumer protection rights that apply to you under the law.

If you are a consumer, you may also have rights to bring proceedings in the courts of the part of the United Kingdom in which you live, where applicable.

20. Contact Us

If you have any questions about these Terms of Service, your order or our products, please contact us:

Lift Your Cars
155 Denton St
Carlisle, CA2 5HB
United Kingdom

Email: Support@Liftyourcars.shop
Phone: +44 1228 511387
Website: Liftyourcars.shop