Shipping policy
At Lift Your Cars, we aim to provide a reliable and straightforward delivery service for every order placed through Liftyourcars.shop.
1. Shipping Area
We currently ship to addresses within the United Kingdom only.
We do not currently offer international shipping.
2. Shipping Cost
Free standard shipping is available on eligible orders delivered within the United Kingdom.
There is no additional standard shipping charge for eligible UK orders.
3. Order Handling Time
Orders are normally processed and prepared for dispatch within:
1–3 business days
Handling time begins after your order has been successfully placed and payment has been confirmed.
Orders placed on weekends or UK public holidays may begin processing on the next business day.
4. Delivery Time
After your order has been dispatched, standard delivery is generally expected to take:
1–2 business days
Delivery times are estimates and are not guaranteed delivery dates.
Actual delivery times may vary depending on the delivery address, carrier operations, weather, public holidays, and other circumstances outside our reasonable control.
5. Total Estimated Delivery Time
The typical total time from order placement to delivery is approximately:
2–5 business days
This consists of:
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Handling: 1–3 business days
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Delivery: 1–2 business days
These are estimated timeframes and may occasionally be longer due to circumstances outside our reasonable control.
6. Order Confirmation
After placing your order, you will receive an order confirmation containing information about your purchase.
Please check your order details carefully and contact us as soon as possible if you believe any information is incorrect.
7. Dispatch Confirmation and Tracking
Once your order has been dispatched, we may send you a dispatch confirmation.
Where tracking is available, tracking information may be provided by email or through the delivery carrier.
Tracking availability can depend on the shipping service used for your order.
8. Delivery Address
Please ensure that your delivery address, postcode, telephone number and other required information are accurate when placing your order.
We are not responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.
If you notice an error in your delivery address after placing an order, contact us as soon as possible at:
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or dispatched.
9. Delivery Delays
Although we aim to meet the estimated delivery times above, delays can occasionally occur.
Possible causes include:
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Carrier delays
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Severe weather
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Public holidays
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Traffic or transport disruption
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Incorrect or incomplete delivery information
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Unexpected operational issues
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Events outside our reasonable control
If your order is delayed, please contact us and we will do our best to assist.
10. Lost or Missing Deliveries
If your order does not arrive within a reasonable period after the estimated delivery timeframe, please contact us at:
Email: Support@Liftyourcars.shop
Phone: +44 1228 511387
We may contact the relevant delivery carrier to investigate the shipment.
Where appropriate, we will work with you to resolve the issue in accordance with applicable consumer law.
11. Damaged Deliveries
If your order arrives damaged, please contact us as soon as reasonably possible.
Where possible, please provide:
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Your order number
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Photographs of the damaged packaging
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Photographs of the product
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A description of the damage
This information can help us investigate the issue and arrange an appropriate solution.
Your statutory consumer rights are not affected by this process.
12. Incorrect or Missing Items
If you receive an incorrect product or an item is missing from your order, please contact us at Support@Liftyourcars.shop as soon as possible.
Please provide your order number and details of the issue so that we can investigate and assist you.
13. Delivery Restrictions
Some products may have specific delivery requirements because of their size, weight or handling requirements.
Where a particular product has special delivery requirements, these will be communicated on the relevant product page or during the ordering process where applicable.
14. Returns
We offer free returns within 60 days of delivery for eligible products.
For complete information about returns and refunds, please see our Return and Refund Policy.
Your statutory consumer rights remain unaffected.
15. Contact Us
If you have any questions about shipping or the delivery of your order, please contact us:
Lift Your Cars
155 Denton St
Carlisle, CA2 5HB
United Kingdom
Email: Support@Liftyourcars.shop
Phone: +44 1228 511387
Website: Liftyourcars.shop
We are happy to assist you with any delivery-related questions.